Frequently Asked Questions
Everything you need to know about our vintage-inspired beauty products.
Are Bésame Cosmetics products cruelty-free?
Yes, we are 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers who do.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while international shipping varies by destination.
What is your return policy?
We offer a 30-day return policy for most products. Items must be in their original packaging and lightly used or unused to qualify for a refund or exchange.
Are your products safe for sensitive skin?
Our formulas are meticulously crafted with high-quality ingredients and are designed to be gentle. However, we always recommend performing a patch test before full application.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
Because we strive to process orders quickly, we can only make changes or cancellations within 30 minutes of order placement. Please contact our support team immediately for assistance.